Return Policy

Change-of-mind purchases

Purchases made directly through the Drank Drops website, including flavours, kits and merchandise, are final sale for change of mind. We do not accept returns or exchanges, or provide refunds, simply because you change your mind.

Damaged or incorrect orders

If your order arrives damaged, including leaking bottles, or you receive an incorrect item, contact us at getthedrops@gmail.com with your order number and a description of the issue. Please include photos of the affected items and packaging where possible so we can review the issue.

For damaged or incorrect items, we will arrange a replacement or refund. Please contact us before sending any items back so we can provide instructions.

Purchases from retailers

If you purchased from a retail location or another seller, please contact that retailer or seller directly for assistance.

Your legal rights

Nothing in this policy limits any rights or remedies you may have under applicable consumer protection laws, including any required refund or cancellation rights.

Contact us

For questions or help with your order, email getthedrops@gmail.com.